Vatina L. Hightower
Member Customer Service Manager
vhightower@uslacrosse.org
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Vatina plans, directs and coordinates all activities associated with the customer services call center and staff. She is responsible for managing call center, all customer issues, and training/management of call center staff.

At US Lacrosse since:
May 2011

Education:
Richard Stockton College, B.A. Information Systems with Certificate of African American Studies

Employment History:
Johns Hopkins,
Carapace LLC,
H&S Bakery

What attracted you to US Lacrosse?
We are a nonprofit organization and committed to a work life balance.

Who is your all-time favorite athlete?
Michael Jordan and Larry Bird

Do you have any hidden talents?
Morale and Team Building.

What’s your hometown?
Milwaukee, Wis. and Neptune, N.J.

What are the three things you can’t live without?
Laughter, family and my two Bichon dogs.

What’s your ideal Saturday?
Sleep late, festivals, plays, shopping or a nice lunch.